Shipping policy

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At REDEL, we are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Processing Time

All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, processing may be delayed by a few days. In such cases, we will notify you via email.

Shipping Time

Estimated delivery time is 7–14 business days, depending on your location.

Please note that delivery times are estimates and may vary due to customs, carrier delays, or external factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout and may vary based on your location and order size.

Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.
Tracking information may take 24–48 hours to update.

Customs, Duties & Taxes

REDEL is not responsible for any customs fees, duties, or taxes applied to your order. These charges are the responsibility of the customer.

Incorrect Address

Please ensure that all shipping information is entered correctly at checkout.
REDEL is not responsible for orders delivered to an incorrect or incomplete address provided by the customer.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery time, please contact us at redel.care@gmail.com and we will be happy to assist you.

For any shipping-related questions, please contact us at: redel.care@gmail.com