Cancellation policy

At REDEL, we strive to provide a smooth and transparent shopping experience. Please review our purchase options cancellation policy below.

Order Cancellation

Once an order is placed, it begins processing immediately to ensure fast delivery.You may request to cancel your order within 12 hours of purchase by contacting us at support@myredel.com.

After this time, we cannot guarantee cancellation, as the order may have already been processed or shipped.

Subscription & Recurring Purchases (If Applicable)

If your purchase includes a subscription or recurring delivery option, you may cancel or modify your subscription at any time before the next billing cycle.

To cancel a subscription, please contact us at support@myredel.com.

with your order details.

 

Non-Cancellable Orders Orders that have already been processed or shipped cannot be cancelled.

Customized or promotional orders may also be non-cancellable, unless otherwise stated on the product page.

Refunds After Cancellation

If your cancellation request is approved, a refund will be issued to your original payment method within 5–10 business days, depending on your payment provider.

Contact Us

For cancellation requests or questions regarding purchase options, please contact us at:support@myredel.com.